Get in Touch

We'd love to hear from you.

Support question, licensing issue, feedback, or just want to say hi — send a message and we'll get back to you within 24 hours.

We typically respond within 24 hours on business days. For urgent license issues, include your order reference in the message.

Other ways to reach us

Response time
Within 24 hours on business days

Quick answers

Check your spam folder first — license emails come from the eSupplyTech domain. If it's not there, email us with your order reference and we'll resend it immediately.
Make sure you're pasting the full key including the DCP- prefix and all four segments (DCP-XXXX-XXXX-XXXX-XXXX). Copy-paste rather than typing. If it still fails, send us the key and your order details and we'll investigate.
Yes — if DupeClear Pro doesn't work as advertised on your machine, email us within 30 days of purchase and we'll refund you. We don't require you to jump through hoops; just tell us what went wrong.